Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dennis

Dennis

March 28, 2026

5  out of  5
rating by Dennis
"Absolutely great customer service Jennifer is always there and always helps in anyway she can. Always gets the job done!"
We responded:
"Dennis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away!"
Profile photo of Kristen Meneses

Kristen Meneses

March 27, 2026

5  out of  5
rating by Kristen Meneses
"Jenifer Luby completely changed my expectations of what working with an insurance agent should be like. She’s attentive, easy to communicate with, and makes sure nothing falls through the cracks. Her level of care and follow-through is far beyond what we’ve experienced in the past. I wouldn’t hesitate to recommend her to anyone looking for reliable and knowledgeable support."
We responded:
"Thanks so much for the fantastic rating, Kristen! We are so glad you had a positive experience with us here on State Farm Agent Rick Weissenhofer’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of yurguenn quintero

yurguenn quintero

March 23, 2026

5  out of  5
rating by yurguenn quintero
"Muy buen servicio 👌🏾"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of kathy b

kathy b

March 22, 2026

5  out of  5
rating by kathy b
"My insurance agent Jenifer Luby was incredibly responsive and helpful during this difficult time. Truly went above and beyond in her support."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Weissenhofer’s Team. "
Profile photo of Angelica Padilla

Angelica Padilla

March 18, 2026

5  out of  5
rating by Angelica Padilla
"Jenny, is always on top of everything. She always makes sure you get the best possible deal."
We responded:
"Thank you so much for the 5-stars, Angelica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Daniela Cancino

Daniela Cancino

March 18, 2026

5  out of  5
rating by Daniela Cancino
"I’ve been with State Farm for over six years, and my experience has always been positive. Recently I had to replace my old car due to some issues, and Jenifer was incredibly helpful throughout the process. She made navigating all the details and logistics much easier. Excellent customer service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rick Weissenhofer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Lauren Steyl

Lauren Steyl

March 16, 2026

5  out of  5
rating by Lauren Steyl
"Thank you Jenifer for helping me get set up and save so much money switching to State Farm insurance!"
We responded:
"Thank you for the fantastic review, Lauren! We are always here to help with your insurance needs here in Oswego . "
Profile photo of Angela M

Angela M

March 16, 2026

5  out of  5
rating by Angela M
"Jennifer L is the best agent! Makes it easy to understand and best price around."
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here in Oswego . "
Profile photo of Hideraldo Luiz Cabral de Carvalho Júnior

Hideraldo Luiz Cabral de Carvalho Júnior

March 13, 2026

5  out of  5
rating by Hideraldo Luiz Cabral de Carvalho Júnior
"Great service and support. Jenifer Luby’s always been very supportive and kind answering my questions and providing helpful advice"
We responded:
"Wow, thank you for the 5-star review, Hideraldo! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Maria Holguin

Maria Holguin

March 13, 2026

5  out of  5
rating by Maria Holguin
"Great customer service! ask for jennifer! Always so happy to help and find you the best deals! :)"
We responded:
"We appreciate your review, Maria. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
Profile photo of Matias Salguero

Matias Salguero

March 6, 2026

5  out of  5
rating by Matias Salguero
"Excelente como siempre, muy satisfecho con el servicio que brindas. Gracias totales"
We responded:
"Glad you had a pleasant experience."
Profile photo of Lynn Cullick

Lynn Cullick

March 6, 2026

5  out of  5
rating by Lynn Cullick
"I cannot say enough good things about this agency! I called in for a quote on our autos and home and spoke with Liz. She quickly went to work gathering the information needed to provide me with coverage options and the quotes associated with each. She was responsive, knowledgeable, and helpful! Thank you for making the process of switching seamless. We referred a family member who experienced the same high level of professionalism, patience, and attention. Needless to say, we will continue to send family and friends their way!"
We responded:
"Lynn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Berenice Burns

Berenice Burns

March 4, 2026

5  out of  5
rating by Berenice Burns
"Shortly after switching over to State Farm I got into an accident 2 days later. I was interested in how the process would work with State Farm. An agent called me quickly to discuss the incident and document my claim and get the report. She was very professional and kind. Jenifer also helped us save on other insurance costs so were happy we switched over."
We responded:
"Wow, thank you for the 5-star review, Berenice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Valerie Duarte

Valerie Duarte

March 4, 2026

5  out of  5
rating by Valerie Duarte
"Working with Jenifer Luby has been amazing since the beginning and she made the entire process feel simple and stress free. She is always quick to respond and genuinely cares about making sure everything is handled the right way. In my experience she has done a lot more than any other insurance agent has done for us in the past and that level of professionalism is hard to find. So if you're looking for someone reliable, knowledgeable and easy to work with, I can't recommend Jenifer enough!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oswego to know that you had such a wonderful experience with us here on State Farm Agent Rick Weissenhofer’s Team."
Profile photo of Brianne Soles

Brianne Soles

March 3, 2026

5  out of  5
rating by Brianne Soles
"Jenifer is great! Love her and all the hard work she puts into her job!!"
We responded:
"Thank you for the fantastic review, Brianne! We are always here to help with your insurance needs here in Oswego . "
Profile photo of Mauricio Sosa

Mauricio Sosa

February 19, 2026

5  out of  5
rating by Mauricio Sosa
"Muy buen servicio el de Jeni es muy amable y eficiente en su trabajo nos ayudó muchísimo en cualquier problema y duda que tuve 100% recomendable"
We responded:
"Mauricio, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away!"
Profile photo of Marci Colin

Marci Colin

February 19, 2026

5  out of  5
rating by Marci Colin
"If you want an insurance quote, make sure you ask for Jenifer Luby!! She always finds the best discounts and cares so deeply for all of her clients!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Joe Parra

Joe Parra

February 17, 2026

5  out of  5
rating by Joe Parra
"⭐️⭐️⭐️⭐️⭐️ I’ve been working with Jenifer for over 2 years now, and I’m so glad I made the switch to her. She has helped me with all my car insurance needs and has always been attentive, responsive, and professional. Anytime I have a question, she takes the time to explain everything clearly and thoroughly. She’s extremely knowledgeable and confident in what she shares, which gives me a lot of peace of mind. Highly recommend Jenifer if you’re looking for someone who truly cares and knows her stuff!"
We responded:
"Thanks so much for the amazing review, Joe! We really appreciate your support here in Oswego . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Psalm Lumapas

Psalm Lumapas

February 17, 2026

5  out of  5
rating by Psalm Lumapas
"Jennifer was very helpful and professional to my family on saving money in their insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Weissenhofer’s Team. "
Profile photo of Jorge Chacon

Jorge Chacon

February 3, 2026

5  out of  5
rating by Jorge Chacon
"Great service, spoke with Mike received excellent customer service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Aaron Luby

Aaron Luby

January 30, 2026

5  out of  5
rating by Aaron Luby
"Jenifer is extremely professional And knowledgeable about State Farm products, and insurance lines. Ricks Agency is excellent and we’ve been with them for 10 years!!!"
We responded:
"Wow, thank you for the 5-star review, Aaron! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Aaron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Weissenhofer’s Team is just a call or email away! "
Profile photo of Chris Miller

Chris Miller

January 28, 2026

5  out of  5
rating by Chris Miller
"No matter the issue Rick and his team take care of it. They are all very knowledgeable and informative of any and all issues."
We responded:
"We appreciate your review, Chris. We are so happy that you had such a wonderful experience with State Farm Agent Rick Weissenhofer’s Team here in Oswego ! "
Profile photo of maria cuaxil

maria cuaxil

January 28, 2026

5  out of  5
rating by maria cuaxil
"Jennifer is so helpful and kind always helping me out !! Great customer service"
We responded:
"Thank you for the 5-star review, maria! Here on State Farm Agent Rick Weissenhofer’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jordan Vargas

Jordan Vargas

August 29, 2025

5  out of  5
rating by Jordan Vargas
"Mike helped me today and was very helpful and answered all my questions. I started a new policy with no more questions left because he explained it all very well! Very impressed"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Bonnie

Bonnie

May 30, 2025

5  out of  5
rating by Bonnie
"I've contacted Rick and Mike at State Farm several times this year for various insurance needs, and each time they've exceeded my expectations. They respond quickly with knowledgeable guidance, helping us secure great coverage at an excellent price. Highly recommend their services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"